THATE Technologies — Privacy Policy
Effective Date: 12 August 2026
At THATE Technologies, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you interact with THATE Technologies, we may collect information such as:
Full name
Contact number and WhatsApp number
Email address
Delivery and billing address
Information required to process your order
Product and purchase information
Communication between you and THATE Technologies
Information you provide when requesting quotations, technical support or installation services
Where you make an online payment, payment information may be processed by our third-party payment service providers. We do not intentionally store your full banking or card details on our systems.
2. How We Use Your Information
We may use your personal information to:
Process and fulfil your orders
Arrange deliveries and provide tracking information
Process payments
Provide quotations and invoices
Communicate with you regarding your order
Provide customer and technical support
Arrange installations or other services
Respond to enquiries and requests
Improve our products, services and website
Prevent fraud, scams and unauthorised transactions
Comply with applicable legal and regulatory requirements
3. Delivery Information
When you purchase products from us, certain information may need to be shared with our delivery or courier partners so that your order can be delivered to you.
Only information reasonably required to complete the delivery will be shared.
4. Marketing and Communications
If you choose to communicate with us through WhatsApp, Facebook, email or other platforms, your communication may also be subject to the privacy policies of those platforms.
We may occasionally send information about our products, promotions or services where permitted by law. You may request that we stop sending marketing communications to you.
5. Cookies and Website Information
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and improve the overall user experience.
You may be able to control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share relevant information with trusted third parties when necessary to provide our services, including:
Payment processors
Courier and delivery companies
Website and hosting providers
Technical service providers
Professional advisers where necessary
Government or law-enforcement authorities where legally required
Third parties receiving information from us are expected to handle it appropriately and securely.
7. Protecting Your Information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
We encourage customers to never send passwords, PINs, banking passwords or other sensitive security credentials to us via WhatsApp, email or social media.
8. Your Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate or outdated information
Request deletion of information where legally permitted
Object to certain uses of your information
Withdraw consent where processing is based on consent
Ask questions about how your information is being used
To exercise these rights, contact us using the details below.
9. Children's Privacy
Our website and services are not intentionally directed at children. We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.
10. Third-Party Websites
Our website or social media pages may contain links to third-party websites and services.
THATE Technologies is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services or legal requirements.
The latest version will be published on our website with the updated effective date.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
THATE Technologies
Address: 6828 Buckthorn Street, Centurion
WhatsApp / Phone: 069 510 7957
Email: sales@thatetechnologies.co.za
Facebook: THATE Technologies
THATE Technologies
Technology House of Advanced Telecoms Experience
Connecting Innovation. Delivering Experiences.
> Note: This is a website-ready general privacy policy, not legal advice. Because you're operating in South Africa, it would be sensible to have the final version reviewed for compliance with POPIA and any other laws applicable to your specific business and website.